Finding a Bug or an Error?

Last Updated: Apr 17, 2018 04:44PM UTC

We strive to make our apps and hardware run smoothly and efficiently, but every so often there are a few 'kinks' in the system. If you come across a specific problem, follow this link to submit an email to us: https://support.getversus.com/customer/portal/emails/new

Be sure to include:

  1. Which app the bug or issue happened in.
  2. What the bug or issue was (as much detail as possible).
  3. What you were doing right before it happened (any steps you can remember).

Let us know immediately if a bug has stopped you from using the Versus app, headset, or dashboard.

We may contact you with an update on the issue.