We strive to make our apps and hardware run smoothly and efficiently, but every so often there are a few 'kinks' in the system. If you come across a specific problem, follow this link to submit an email to us: https://support.getversus.com/customer/portal/emails/new
Be sure to include:
- Which app the bug or issue happened in.
- What the bug or issue was (as much detail as possible).
- What you were doing right before it happened (any steps you can remember).
Let us know immediately if a bug has stopped you from using the Versus app, headset, or dashboard.
We may contact you with an update on the issue.