How do I request a refund?

Last Updated: Sep 12, 2019 06:13PM UTC
You have 30 days from the date of purchase to contact Versus Support ( to initiate the return of a Versus headset for a full refund, minus shipping and subscription charges.

To initiate a refund, request a Return Request form from our 
support team. Then, complete and return this form. A support representative will issue you a Return Merchandise Authorization (RMA) number via e-mail.

Once you've received your RMA number, please return your headset to:

Neuro Management LLC
843 7th St. Unit B
Paso Robles, CA 93446

Return shipping costs will be the responsibility of the purchaser.