General Information

  • All About Versus

    What is Versus? Versus is a wellness device that detects the electrical patterns of the user’s brain (EEG) and allows users to impact brain performance like never before. The Versus system includes a state-of-the-art 5 channel wireless EEG headset that connects to the Versus m...

    Apr 17, 2018 04:05PM UTC
  • Quick Start Guide

    Jan 18, 2019 05:42PM UTC
  • Device Compatibility

    This is a 'working' document, and will be constantly updated. The Versus app utilizes advanced 3D graphics and Bluetooth LE streaming capabilities that push the limits of what iOS devices are capable of. Due to the advanced nature of the app, only the devices listed below runnin...

    Apr 16, 2018 11:11PM UTC
  • International Availability

    Versus is currently only available in the United States. If you intend to purchase Versus for export to a foreign country, no support and/or replacement will be available as this will void the headset warranty. Please keep this in mind when purchasing. For updates to our inter...

    Nov 21, 2017 03:41AM UTC
  • Returns/Cancellations

    Subscription Changes: We do not transfer subscriptions from one user to another. This is crucial for data management; all the data recorded by each user is uniquely identified by that user's email address. In order to set up additional subscriptions, please visit the Versus St...

    Aug 30, 2018 04:11PM UTC
  • User Data

    Who can see my data? Information related to your leaderboard standings and NPA results are shared with other active Versus users. You can choose to 'Opt-Out' in the "Settings" tab of the Versus app. Our science and/or development teams may also use your data to improve your ex...

    Aug 30, 2018 04:18PM UTC
  • Versus Email/Password Reset

    Resetting Your Email If you would like to change the email address associated with your Versus account, you can do so in the "Settings" tab of your User Dashboard. You can log in to your User Dashboard here using the email and password for your Versus account. If you have f...

    Aug 30, 2018 04:19PM UTC
  • WiFi/Networking Requirements

    To fully optimize your experience, Versus requires an active High Speed internet connection of at least 1 megabit per second or a 3G signal on cellular networks. ​Versus will display your current network status in the lower right hand corner of the application and will read "Onl...

    Aug 30, 2018 04:23PM UTC
  • Account.Senselabs.com Error Message

    Account.senselabs.com is our old account registration site. If you attempt to access this site, you may see one of the error messages below. To register your Versus account, please go to our new registration site, account.getversus.com, or complete the registration process direc...

    Aug 30, 2018 04:25PM UTC